Back to shop

Naba policies

Refunds & cancellation

Order enquiries and returns information while online orders remain closed.

Updated 16 October 2026 · Online orders are not open yet

Online orders are not open yet

No purchase can currently be placed through this website. Your bag is a saved selection, not an order. For help with an existing purchase, contact info@nabacare.com.

Cancellation and returns

Full cancellation and returns information, including the seller's postal and returns details, will be published before online orders open. Nothing on this page limits your statutory rights concerning an existing purchase.

Contact Naba

For questions about the website, an existing order or your information, email info@nabacare.com. Please do not include card details or sensitive personal information.